I liked it the way it is. The waiting area was most comforting, quiet and calm. The receptionist always acknowledged you immediately, which was nice.
My therapist takes time to ask me about my goals and outcomes and is also active and understands what I need to accomplish
My therapist actually listening to me, knowing what my goals are, and understanding my sports and how my recovery plays into that
Great people all around at Focus PT. I feel like my problems are being heard and we are making progress
The time length of the appointment really indicates that the importance of the session which actually allows for time for explanation of what is going on and questions.
Clear explanation of what was causing my foot/ankle issues and friendly encouragement to keep up the exercises.
I loved that appointments were a full hour one on one with the therapist. That is extremely rare to come by these days but shows how much quality patient care is top priority.
Very patient-centered care–really understanding my situation, evaluating well, and even going the extra mile with emails, and sometimes consolation that required kleenex when I’d experienced a setback.