I liked it the way it is. The waiting area was most comforting, quiet and calm. The receptionist always acknowledged you immediately, which was nice.
I appreciated the willingness to put me on the list if someone cancelled and I could move my appointment up.
Haden is great and always schedules me before I leave – plus she knows what times are convenient for me without me having to tell her!
Keep doing what you are doing. I love the fact that when I walk in I am greeted by name. I’m not just another body. Your front office staff at the eastside is great!