Insurance & Billing

All Major Insurance Companies Accepted, Including Medicare.

As a courtesy, we will bill your insurance company if you have one. Ultimately however, your bill is your responsibility regardless of insurance coverage. We encourage you to learn about your individual coverage and how it applies to physical therapy and we recommend you verify your own coverage as well. If you need help learning how to verify your own benefits, please ask!

Co-Payment

Your co-payment is due at the time of service each and every visit. For your convenience we accept cash, checks, Visa, MasterCard and Discover as well as payments online.

Deductible

If you have an insurance deductible, we are legally required to bill you for the full amount of each treatment until you have met your deductible. If you have paid charges to other providers that were not yet posted when your insurance was verified, you will be entitled to a refund when your insurance company’s explanation of benefits (EOB) indicates a refund is due.

Deposit

If your deductible has not been met or your insurance is unable to be otherwise verified, we will require a deposit of at least half the expected amount billed until your deductible is met. This amount is in addition to any required co-payment and will be applied to any unpaid portion of your treatment, or refunded at the completion of your therapy as appropriate.

Discount Available

A significant discount is available for payment in full at the time of service. This discount has important restrictions. If you are interested in this benefit, please ask our staff about our policy.

Outstanding Balances

Statements of your account status are sent regularly to keep you up-to-date on any account balance you may have. Payments can be made by check, credit card, cash if in person, and paying online through our website. For cases of financial hardship, please contact us to discuss your options.