Front Office and Administrative Staff

Front Office and Administrative Staff

When you call or arrive at Focus Physical Therapy, you’ll be treated warmly and courteously by our top-notch customer service team. We’re here to assist you with everything from scheduling to insurance questions, helping to ensure your time with us is productive and enjoyable. Please contact us at any time.

Carolyn Roemheld

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Patient Services Representative, Billing Specialist

Carolyn has been with Focus since May of 2008. Carolyn provides outstanding customer service to our patients, supports billing and therapy staff at both locations and regularly contributes to Company marketing efforts via her unique and creative graphic design skills.

E-Mail: carolyn@focusptbend.com

Haden Voss

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Patient Services Representative, Patient Accounts Specialist

Haden joined the team in October of 2009 as a Patient Services Representative, growing with the company to provide support to the billing team. Haden comes to us from Alexander City, Alabama where she was the Office Manager for a pulmonary and sleep specialist clinic.  Haden provides outstanding customer service to our patients and support to the entire staff.

E-Mail: haden@focusptbend.com

Tara Vance

Tara Vance, Focus PT Admin

Patient Services Representative

Tara joined us at our Old Mill location in July 2015. Her previous clinical experience and passion for people and health fuels her excellent customer service for our patients and support to the entire staff.

E-Mail: tara@focusptbend.com

Bryanne Culbertson

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Patient Services Representative

Bryanne joined the Focus Eastside location in April 2017. Her attention to excellent customer service shines the moment you meet her.

E-Mail: bryanne@focusptbend.com

Amy Royce

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Co-Owner, Bookkeeper

Amy oversees the business behind the scenes for Focus PT with husband Burke. As a fine artist with a knack for numbers, she manages the bookkeeping and billing, while providing support to the administrative team as needed. Her unique encaustic paintings are displayed at www.amyroyce.com, both clinic locations as well as monthly local and regional exhibits. She is represented by Ozone Fine Art in Newport, OR.

E-Mail: amy@focusptbend.com

A Patient says

Keep doing what you are doing. I love the fact that when I walk in I am greeted by name. I'm not just another body. Your front office staff at the eastside is great!


Clients are saying

Your staff is great - no improvements needed!